FAQ
Questions, answered
How personalized is the song?+
Completely. We write original lyrics from the names, memories, and details you share — it's unique to your recipient, not a template.
How long does it take?+
Most orders are delivered within 3–5 days depending on your package. You'll get email updates at each step.
Can I request changes?+
Yes — every package includes revisions so we can get it just right.
What do I receive?+
A high-quality MP3 (WAV and cover artwork on Premium) plus a private, shareable gift page.
Who owns the song?+
You receive a personal-use license to enjoy and share your gift. See our Terms for details on usage rights.
Do you imitate a specific artist or song?+
No. We create original music and never imitate a particular artist's voice or reproduce copyrighted songs.
Is my family's story private?+
Yes. We never publish your submission without permission, and completed songs are delivered privately.